NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Banking  /  Darlington Building Society

Darlington Building Society

darlington.org.uk ↗
92
Latest disclosed NPS
20 Apr 2026
1
NPS entries
1 with a number
2026
Years covered
1 entries in all

In their words

“Darlington Building Society reported record £234m gross lending with Net Promoter Score of +92.3, significantly above building society average.”
— reported by theintermediary.co.uk · 20 Apr 2026 · NI-162E232

NPS disclosures (1)

Search the database →

20 Apr 2026
NPS92

Darlington Building Society reported record £234m gross lending with Net Promoter Score of +92.3, significantly above building society average.

— reported by theintermediary.co.uk · 20 Apr 2026 · NI-162E232
theintermediary.co.uk ↗

Retention disclosures (0)

Open in the retention database →

No retention figures yet.

Lighthouse companies in Banking

The whole vertical →

About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.