Darden Restaurants, Inc.
darden.com ↗In their words
“Management turnover during the quarter was 13% compared to approximately 36% for casual dining”
“Team member turnover during the quarter was 68% compared to approximately 120% for casual dining”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
Churn (LongHorn - management): 13% (Q1 2020) — “management turnover during the quarter was 13% compared to approximately 36% for casual dining”
Churn (LongHorn - team member): 68% (Q1 2020) — “Team member turnover during the quarter was 68% compared to approximately 120% for casual dining”
Lighthouse companies in Travel, hospitality & leisure
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.