Daojia Ltd
daojia.com ↗In their words
“According to a survey conducted by iResearch in March 2021 among consumers and service providers, we have the highest trustworthiness among home services platforms and got the highest net promoter score, a metric for measuring customer satisfaction and loyalty, among our peers.”
NPS disclosures (1)
According to a survey conducted by iResearch in March 2021 among consumers and service providers, we have the highest trustworthiness among home services platforms and got the highest net promoter score, a metric for measuring customer satisfaction and loyalty, among our peers.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Retail & e-commerce
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.