CustomerGauge
customergauge.com ↗In their words
“CustomerGauge, creator of the Account Experience category, announced an advanced solution for maximizing retention and growth for B2B companies on HubSpot.”
“CustomerGauge recognized as a Gartner representative vendor for Monetized Net Promoter software.”
“CustomerGauge unveils Net Promoter Monetize & Retention Suite to quantify program ROI and customer value impact.”
NPS disclosures (6)
CustomerGauge recognized as a Gartner representative vendor for Monetized Net Promoter software.
CustomerGauge recognized in Inc. 5000 list and collaborated with MIT CISR on the largest Net Promoter & CX benchmarking survey.
CustomerGauge collaborating with MIT CISR on largest 2017 NPS and CX benchmark survey.
CustomerGauge unveils best-in-class Net Promoter reporting suite with release 4.0 of their Net Promoter platform.
CustomerGauge raised $2.5M Series-A funding to expand its Net Promoter System-based customer retention offering.
CustomerGauge launched a public starred review site driven by Net Promoter responses.
Retention disclosures (2)
CustomerGauge, creator of the Account Experience category, announced an advanced solution for maximizing retention and growth for B2B companies on HubSpot.
CustomerGauge unveils Net Promoter Monetize & Retention Suite to quantify program ROI and customer value impact.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.