Crocs
crocs.com ↗In their words
“Crocs named among the 50 best brands according to Gen Z, with an NPS of 58.”
Disclosed NPS over time
Every Net Promoter Score Crocs has published, by date.
NPS disclosures (2)
…COMMUNITY OF LOYAL CUSTOMERS AND PASSIONATE BRAND AMBASSADORS 51% Growth in Facebook followers from Q2 to Q3 2021 72 Exceptionally high NPS* 8.9/10 Overall customer satisfaction score* 4.8 Stars out of 5 from 31k+ reviews on Shopify *Crocs…
Crocs named among the 50 best brands according to Gen Z, with an NPS of 58.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Consumer goods & food
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.