Critical Start
criticalstart.com ↗In their words
“Critical Start reports 99% customer retention as part of continued growth strategy.”
“CRITICALSTART's managed security services business grew 300% while maintaining a 99% customer retention rate.”
“CRITICALSTART reports 99% customer retention rate while MDR business grew over 300% year-over-year.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (5)
Critical Start reports 99% customer retention as part of continued growth strategy.
CRITICALSTART's managed security services business grew 300% while maintaining a 99% customer retention rate.
CRITICALSTART reports 99% customer retention rate while MDR business grew over 300% year-over-year.
CRITICALSTART announced a US distribution agreement with Ingram Micro and reported maintaining a 99% customer retention rate.
CRITICALSTART reports 99% customer retention rate as its MDR service grew more than 300% year over year.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.