Cresta
In their words
“Cresta claims its platform enables customers like Brinks Home to boost net promoter score by 30 points and strengthen customer retention.”
“Cresta launched Cresta for Customer Service, enabling leaders to select and track metrics including Net Promoter Score.”
NPS disclosures (3)
Cresta raised $125M Series D funding; the company claims its AI platform helps customers increase net promoter score by 30 points.
Cresta claims its platform enables customers like Brinks Home to boost net promoter score by 30 points and strengthen customer retention.
Cresta launched Cresta for Customer Service, enabling leaders to select and track metrics including Net Promoter Score.
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.