Coventry Building Society
coventry.co.uk ↗In their words
“Coventry Building Society achieved an Net Promoter Score of +76 as customer service remained a key focus in half-year results.”
Disclosed NPS over time
Every Net Promoter Score Coventry Building Society has published, by date.
NPS disclosures (2)
Coventry Building Society achieved an Net Promoter Score of +76 as customer service remained a key focus in half-year results.
Coventry Building Society reported 2024 Net Promoter Score of +79, up 3 points from +76 in 2023.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.