Verticals / Travel, hospitality & leisure / Costa
C
Costa
55
Latest disclosed NPS
13 Apr 2018
1
NPS entries
1 with a number
2018
Years covered
1 entries in all
In their words
“Costa reported an NPS of 55 in February from onboard guests, the highest in the company's recent history.”
NPS disclosures (1)
13 Apr 2018
NPS55
Costa reported an NPS of 55 in February from onboard guests, the highest in the company's recent history.
— reported by cruiseindustrynews.com · 13 Apr 2018 · NI-DE5556F
cruiseindustrynews.com ↗Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Travel, hospitality & leisure
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.