Verticals / Travel, hospitality & leisure / Costa Cruises
Costa Cruises
costacruises.com ↗58
Latest disclosed NPS
5 Jun 2018
1
NPS entries
1 with a number
2018
Years covered
1 entries in all
In their words
“Costa Cruises reported a record Net Promoter Score of 58% among guests on board its fleet ships in April 2018.”
NPS disclosures (1)
5 Jun 2018
NPS58
Costa Cruises reported a record Net Promoter Score of 58% among guests on board its fleet ships in April 2018.
— reported by traveldailynews.com · 5 Jun 2018 · NI-7186023
traveldailynews.com ↗Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Travel, hospitality & leisure
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.