Corpay
In their words
“Sales growth of 24% and retention rates over 93% in Q1 remain impressive”
“We grew Q4 new sales 29% year over year and delivered a 92.3% retention rate fueling our business for 2026”
“We're still -- work for ADP for 10 years and still super happy with a consolidated 91% revenue retention rate.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (12)
Retention rate: 93% (Q1 2026) — “Sales growth of 24% and retention rates over 93% in Q1 remain impressive”
Retention rate: 92.3% (Q4 2025) — “We grew Q4 new sales 29% year over year and delivered a 92.3% retention rate fueling our business for 2026”
Retention rate (Roadmap business): 95% (Q4 2024) — “retention rate in that business are a bit above our 92% line average or probably in the 95% kind of retention rate”
Net revenue retention: 91% (Q1 2023) — “we're still -- work for ADP for 10 years and still super happy with a consolidated 91% revenue retention rate.”
Retention rate (Fuel card): 93% (Q3 2021) — “overall fuel card retention rate... it remained at 93% for the quarter”
Retention rate: 92% (Q3 2020) — “Good news on the client retention front, we improved a point there to 92%”
Retention rate: 91% (Q1 2020) — “our client retention remains stable at 91%”
Retention rate: 92% (Q4 2018) — “overall client retention, 92%”
Retention rate: 92% (Q3 2018) — “customer retention improved to 92%, which is a tick better than Q2”
Retention rate: 90% (Q2 2018) — “Customer retention, again, above 90%, that makes 13 consecutive quarters of 90% plus”
Retention rate: 91% (Q4 2017) — “customer retention, very strong 91% in Q4, that makes 11 consecutive quarters at 90% plus”
Retention rate: 91% (Q3 2017) — “customer retention was 91%. That makes 10 consecutive quarters of 90%-plus customer retention”
Lighthouse companies in Payments, wealth & financial services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.