Copart, Inc.
copart.com ↗In their words
“They're going to convert, and the insurer is going to be happier that they don't have to deal with a buyer coming at 8:00 at night to pick the vehicle up, and so that's a win. They're going to see Net Promoter Score increases from a customer service standpoint, and they're going to see more money in their pocket because they're not losing the vehicle in the secondary auction.”
NPS disclosures (1)
They're going to convert, and the insurer is going to be happier that they don't have to deal with a buyer coming at 8:00 at night to pick the vehicle up, and so that's a win. They're going to see Net Promoter Score increases from a customer service standpoint, and they're going to see more money in their pocket because they're not losing the vehicle in the secondary auction.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Transport & logistics
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.