Convergys
convergys.com ↗In their words
“Convergys offers solutions across the customer lifecycle including customer retention services.”
“Convergys offers customer retention solutions as part of its customer lifecycle services.”
“Convergys Corp offers solutions including customer retention services across the customer lifecycle.”
NPS disclosures (1)
As we move forward, we will remain focused on delighting our clients, driving strong metrics achievement in key areas such as net promoter score and effectively representing the world’s largest brands.
Retention disclosures (6)
Convergys offers solutions across the customer lifecycle including customer retention services.
Convergys offers customer retention solutions as part of its customer lifecycle services.
Convergys Corp offers solutions including customer retention services across the customer lifecycle.
Convergys Corporation operates contact centers providing customer retention services.
Convergys provides customer retention and related contact center services as part of its business operations.
Convergys provides customer experience solutions across multiple channels including customer retention services.
Lighthouse companies in Business services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.