ConvergeOne
convergeone.com ↗In their words
“ConvergeOne's 2021 NPS of 80 is nearly double the industry average, demonstrating strong customer success focus.”
“ConvergeOne's 2020 Net Promoter Score of 71 maintains World Class status for the third consecutive year.”
“ConvergeOne honored with Global Award for Customer Experience Partner with 2020 NPS of 71.”
Disclosed NPS over time
Every Net Promoter Score ConvergeOne has published, by date.
NPS disclosures (28)
ConvergeOne collaborates with Redox, citing world-class Net Promoter Score in their service delivery.
ConvergeOne's 2021 NPS of 80 is nearly double the industry average, demonstrating strong customer success focus.
ConvergeOne reports nearly doubling the IT Services industry benchmark with its Net Promoter Score.
ConvergeOne's 2020 Net Promoter Score of 71 maintains World Class status for the third consecutive year.
ConvergeOne honored with Global Award for Customer Experience Partner with 2020 NPS of 71.
ConvergeOne earned Genesys Platinum Partner Status, exemplified by its 2020 Net Promoter Score of 71.
ConvergeOne achieves a 2020 Net Promoter Score of 71 and receives Dell NA Partner of the Year award.
ConvergeOne achieved an NPS of 71 as part of receiving RingCentral's 2020 North America Strategic Partner of the Year Award.
ConvergeOne achieves world class Net Promoter Score for the third consecutive year.
ConvergeOne named Pure Storage's Public Sector Partner of the Year 2020, with an NPS of 72 in 2019.
Cisco recognizes ConvergeOne as Partner of the Year, noting its customer-focused Net Promoter Score of 72.
ConvergeOne subsidiary received a Net Promoter Score of 72 in 2019, enabling ISO 9001:2015 certification recognition.
ConvergeOne expands mid-market portfolio with industry-leading Net Promoter Score and managed services.
ConvergeOne leadership emphasizes world-class Net Promoter Score and customer-centric growth strategy.
ConvergeOne receives Nuance North American Partner Award with 2019 Net Promoter Score of 72, three times IT services industry average.
ConvergeOne recognized as XMedius's 2019 Americas UC Voice Partner of the Year, with a 2019 Net Promoter Score disclosed but value not stated in snippet.
ConvergeOne's managed service capabilities earned a 2019 Net Promoter Score of 72, reported as three times the IT services industry average.
ConvergeOne and NICE announced launch of Customer Engagement Optimization Services, which have earned ConvergeOne a Net Promoter Score of 72.
ConvergeOne, RingCentral's newest Platinum Partner, has attained a net promoter score of 70.
ConvergeOne is recognized for industry-leading Net Promoter Score in its cloud and managed services offering.
ConvergeOne holds a Net Promoter Score of 70, more than double the IT industry average, with average customer tenure of nine years.
ConvergeOne named 2018 US Service Partner of the Year by Avaya, with a validated 2018 NPS of 70.
Our Net Promoter Score (“ NPS ”) of 61 in 2016 was more than twice the technology vendor industry average of 30. NPS is a commonly used industry measure of customers’ overall satisfaction.
Our Net Promoter Score (“ NPS ”) of 61 in 2016 was more than twice the technology vendor industry average of 30. NPS is a commonly used industry measure of customers’ overall satisfaction.
…of mobility / BYOD 2016 2021E 1 IDC, Worldwide Unified Communications and Collaboration, 2017-2021, May 2017 11 CONVERGEONE CLIENT-CENTRIC APPROACH IS EVIDENCED BY … Net Promoter Score 61 +2x Technology Vendor 30 Average…
C1’s Net Promoter Score, or NPS, of 61 in 2016 was more than twice the technology vendor industry average of 30. NPS is a commonly used industry measure of customers’ overall satisfaction.
C1’s Net Promoter Score, or NPS, of 61 in 2016 was more than twice the technology vendor industry average of 30. NPS is a commonly used industry measure of customers’ overall satisfaction.
2017 acquisitions; technology vendor average data from press Net Promoter Scores 10 Technology Vendor Average 30 61 CONVERGEONE CLIENT‐CENTRIC APPROACH IS EVIDENCED BY LEADING NPS SCORE OF 61 … ConvergeOne target clients are…
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.