NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Health insurers & care providers  /  ConsumerMedical
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Latest disclosed NPS
no score published
0
NPS entries
0 with a number
2018–20
Years covered
2 entries in all

In their words

“ConsumerMedical reported a customer retention rate of 95 percent as it added 43 new clients at the start of 2020.”
— reported by prnewswire.com · 16 Jan 2020 · NI-439E43F
“ConsumerMedical promotes executive to Chief Revenue Officer role with responsibility for overall revenue growth and customer retention.”
— reported by prnewswire.com · 24 Aug 2018 · NI-28621E4

NPS disclosures (0)

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Retention disclosures (2)

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16 Jan 2020
Retention95%

ConsumerMedical reported a customer retention rate of 95 percent as it added 43 new clients at the start of 2020.

— reported by prnewswire.com · 16 Jan 2020 · NI-439E43F
prnewswire.com ↗
24 Aug 2018
Retention

ConsumerMedical promotes executive to Chief Revenue Officer role with responsibility for overall revenue growth and customer retention.

— reported by prnewswire.com · 24 Aug 2018 · NI-28621E4
prnewswire.com ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.