Concrete Pumping Holdings, Inc.
concretepumpingholdings.com ↗In their words
“Have an approximate 90% customer retention rate based on our top 500 customers and an approximate 100% customer retention rate of our top 100 customers as of October 31, 2025.”
“Have an approximate 90% customer retention rate based on our top 500 customers and an approximate 100% customer retention rate of our top 100 customers as of October 31, 2025.”
“Have an approximate 90% customer retention rate based on our top 500 customers as of October 31, 2024”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (9)
Retention rate (top 100 customers): 100% (October 31, 2025) — “have an approximate 90% customer retention rate based on our top 500 customers and an approximate 100% customer retention rate of our top 100 customers as of October 31, 2025.”
Retention rate (top 500 customers): 90% (October 31, 2025) — “have an approximate 90% customer retention rate based on our top 500 customers and an approximate 100% customer retention rate of our top 100 customers as of October 31, 2025.”
Retention rate (Top 500 customers): 90% (FY2024) — “have an approximate 90% customer retention rate based on our top 500 customers as of October 31, 2024”
Retention rate (top 500 customers): 90% (FY2023) — “have an approximate 90% customer retention rate based on our top 500 customers and ~100% customer retention rate of our top 100 customers as of October 31, 2023”
Retention rate (top 500 customers): 92% (October 31, 2022) — “have an approximate 92% customer retention rate based on our top 500 customers and ~100% customer retention rate of our top 100 customers”
Retention rate (top 500 customers): 93% (October 31, 2021) — “Have an approximate 93% customer retention rate based on our top 500 customers”
Retention rate (top 500 customers): 92% (Oct 31, 2020) — “have an approximate 92% customer retention rate based on our top 500 customers and 100% customer retention rate of our top 100 customers as of October 31, 2020”
Retention rate (top 500 customers): 95% (As of October 31, 2019) — “have an approximate 95% customer retention rate based on our top 500 customers as of October 31, 2019”
Retention rate (top 500 customers): 95% (January 31, 2019) — “approximate 95% customer retention rate based on our top 500 customers as of January 31, 2019”
Lighthouse companies in Industrials, materials & construction
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.