comScore, Inc.
comscore.com ↗In their words
“90% renewal rate among existing clients at the local market level”
“Applies our historical customer retention rate of over 90 percent to our projected subscription revenue base for the full-year 2008”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
Retention rate (local TV market level): 90% (Q2 2019) — “90% renewal rate among existing clients at the local market level”
Retention rate: 90% (FY2008) — “applies our historical customer retention rate of over 90 percent to our projected subscription revenue base for the full-year 2008”
Lighthouse companies in Business services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.