COMPUTER SCIENCES CORP
csc.com ↗In their words
“We use the Net Promoter Score (NetPS) system to evaluate customer satisfaction. No payouts of the customer satisfaction component are made unless at least 50% of our solicited customers respond to the survey.”
“We use the Net Promoter Score (NetPS) system to evaluate customer satisfaction. No payouts of the customer satisfaction component are made unless at least 50% of our solicited customers respond to the survey.”
“We use the Net Promoter Score system to evaluate customer satisfaction. For Fiscal 2014, the Committee set an improvement goal of 2.5 points over the Fiscal 2013 baseline for corporate performance and an improvement goal of 2.0 points over the Fiscal…”
NPS disclosures (3)
We use the Net Promoter Score (NetPS) system to evaluate customer satisfaction. No payouts of the customer satisfaction component are made unless at least 50% of our solicited customers respond to the survey.
We use the Net Promoter Score (NetPS) system to evaluate customer satisfaction. No payouts of the customer satisfaction component are made unless at least 50% of our solicited customers respond to the survey.
We use the Net Promoter Score system to evaluate customer satisfaction. For Fiscal 2014, the Committee set an improvement goal of 2.5 points over the Fiscal 2013 baseline for corporate performance and an improvement goal of 2.0 points over the Fiscal…
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.