Computer Programs & Systems Inc
In their words
“Acute care electronic health record (EHR) client retention rate (annualized) of 96.5%”
“Client retention rate of 92% in the Healthland client base”
“Maintaining a client retention rate of 97% in the Evident client base”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (3)
Retention rate (Acute care EHR): 96.5% (Q1 2023) — “Acute care electronic health record (EHR) client retention rate (annualized) of 96.5%”
Retention rate (Healthland client base): 92% — “client retention rate of 92% in the Healthland client base”
Retention rate (Evident client base): 97% — “maintaining a client retention rate of 97% in the Evident client base”
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.