COMPASS Pathways plc
compasspathways.com ↗In their words
“Maintained a very strong 52% net promoter score (according to Qualtrics XM Institute, a score of between 10 to 30% is good and a score of 30% or more is excellent) •”
“Improved our net promoter score by 32 points. • Strengthened our board by recruiting and appointing two new independent board members.”
NPS disclosures (2)
…Improved our net promoter score by 32 points. • Strengthened our board by recruiting and appointing two new independent board members.
…Maintained a very strong 52% net promoter score (according to Qualtrics XM Institute, a score of between 10 to 30% is good and a score of 30% or more is excellent) •
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Pharma, medtech & health distribution
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.