Coface
coface.com ↗In their words
“Coface held retention at a near-record 93.6% despite profit falling 13% as the trade credit market shrinks.”
“COFACE reported Q1 2026 client retention at 94.8%, reflecting strong customer stability.”
“Coface SA reported record-level customer retention rate and net promoter score in FY-2022 results, supported by employee commitment.”
NPS disclosures (1)
Coface reports record Q3-2022 results with record high retention rate and improvement in net promoter score.
Retention disclosures (3)
Coface held retention at a near-record 93.6% despite profit falling 13% as the trade credit market shrinks.
COFACE reported Q1 2026 client retention at 94.8%, reflecting strong customer stability.
Coface SA reported record-level customer retention rate and net promoter score in FY-2022 results, supported by employee commitment.
Lighthouse companies in Business services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.