Coca-Cola
coca-colacompany.com ↗In their words
“Coca-Cola partnership with Le Marche aimed to generate greater customer engagement and retention for the Schweppes brand.”
“Coca-Cola deployed WhatsApp Business bot to improve retailer engagement and increase NPS.”
NPS disclosures (1)
Coca-Cola deployed WhatsApp Business bot to improve retailer engagement and increase NPS.
Retention disclosures (1)
Coca-Cola partnership with Le Marche aimed to generate greater customer engagement and retention for the Schweppes brand.
Lighthouse companies in Consumer goods & food
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.