NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Technology  /  CloudCherry

CloudCherry

TechnologyCRM, marketing & CX softwareCustomer Experience Software
cloudcherry.com ↗
—
Latest disclosed NPS
no score published
3
NPS entries
0 with a number
2017–18
Years covered
3 entries in all

In their words

“CloudCherry recognized as top tech startup; the platform measures Net Promoter Score, Customer Effort Score, CSAT, and integrates CRM data for predictive analytics.”
— reported by martechseries.com · 13 Jan 2018 · NI-1A960FB
“CloudCherry's Salesforce integration enables viewing of customer Net Promoter Score and feedback history.”
— reported by martechadvisor.com · 2 Sep 2017 · NI-FD82B48
“CloudCherry's Salesforce integration provides access to Customer Effort Score and Net Promoter Score metrics.”
— reported by destinationcrm.com · 1 Sep 2017 · NI-2C8659D

NPS disclosures (3)

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13 Jan 2018
NPSProgram

CloudCherry recognized as top tech startup; the platform measures Net Promoter Score, Customer Effort Score, CSAT, and integrates CRM data for predictive analytics.

— reported by martechseries.com · 13 Jan 2018 · NI-1A960FB
martechseries.com ↗
2 Sep 2017
NPSProgram

CloudCherry's Salesforce integration enables viewing of customer Net Promoter Score and feedback history.

— reported by martechadvisor.com · 2 Sep 2017 · NI-FD82B48
martechadvisor.com ↗
1 Sep 2017
CESProgram

CloudCherry's Salesforce integration provides access to Customer Effort Score and Net Promoter Score metrics.

— reported by destinationcrm.com · 1 Sep 2017 · NI-2C8659D
destinationcrm.com ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.