CLAIRES STORES INC
In their words
“Icing performed higher on key brand metrics including subtle boosts in likability and consideration among current shoppers; brand recommendation metrics (measured through Net Promoter Score) has also generally improved through Icing’s rebranding •”
NPS disclosures (1)
Icing performed higher on key brand metrics including subtle boosts in likability and consideration among current shoppers; brand recommendation metrics (measured through Net Promoter Score) has also generally improved through Icing’s rebranding •
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.