NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Retail & e-commerce  /  Cityfurnish
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2020
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Retention disclosures (1)

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24 Jan 2020
Retention50%

Cityfurnish reports 50% customer retention rate in the last 12 months alongside 100% subscriber growth in FY 2018-2019.

— reported by finance.yahoo.com · 24 Jan 2020 · NI-46B4863
finance.yahoo.com ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.