City Chic Collective
citychic.com.au ↗In their words
“City Chic's Net Promoter Score improved to 76, indicating stronger customer advocacy, with a record 517,000 active customers.”
“City Chic Collective reports Net Promoter Score of 76 in FY26 results alongside 92% EBITDA growth.”
“City Chic Collective's Net Promoter Score increased to 76% with strong social sentiment in recent earnings.”
Disclosed NPS over time
Every Net Promoter Score City Chic Collective has published, by date.
NPS disclosures (3)
City Chic Collective's Net Promoter Score increased to 76% with strong social sentiment in recent earnings.
City Chic's Net Promoter Score improved to 76, indicating stronger customer advocacy, with a record 517,000 active customers.
City Chic Collective reports Net Promoter Score of 76 in FY26 results alongside 92% EBITDA growth.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Retail & e-commerce
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.



