CitNOW
In their words
“CitNOW achieved an NPS of 76 in 2021, placing it in the excellent category and 100th percentile.”
“CitNOW wins 2nd consecutive Supplier of the Year award with Net Promoter Score of 76 in 2021, rated in the 100th percentile.”
Disclosed NPS over time
Every Net Promoter Score CitNOW has published, by date.
NPS disclosures (2)
CitNOW achieved an NPS of 76 in 2021, placing it in the excellent category and 100th percentile.
CitNOW wins 2nd consecutive Supplier of the Year award with Net Promoter Score of 76 in 2021, rated in the 100th percentile.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.