Choice
In their words
“Choice achieved a record-high Net Promoter Score of +42 in its latest satisfaction survey.”
“Prague-based Choice raised €2.3 million to help restaurants digitize customer base and increase customer retention and satisfaction.”
NPS disclosures (1)
Choice achieved a record-high Net Promoter Score of +42 in its latest satisfaction survey.
Retention disclosures (2)
Choice raised $7.1 million for a platform integrating ordering, loyalty, and customer data analytics to improve restaurant customer retention.
Prague-based Choice raised €2.3 million to help restaurants digitize customer base and increase customer retention and satisfaction.
Lighthouse companies in Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.