NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Payments, wealth & financial services  /  China Rapid Finance Ltd

China Rapid Finance Ltd

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Latest disclosed NPS
no score published
0
NPS entries
0 with a number
75%
Retention
14 Nov 2017
2017
Years covered
1 entries in all

In their words

“With a customer retention rate of 75%, customer repeat borrowing rate of 9 to 10 times”
— China Rapid Finance Ltd · SEC 6-K report · filed 14 Nov 2017 · NI-71CABDD

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14 Nov 2017
Retention75%

Retention rate: 75% (Q1 2016) — “With a customer retention rate of 75%, customer repeat borrowing rate of 9 to 10 times”

— China Rapid Finance Ltd · SEC 6-K report · filed 14 Nov 2017 · NI-71CABDD
SEC 6-K report ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.