Children's Place
corporate.childrensplace.com ↗In their words
“Churn (private-label credit card customers vs. regular customer file): 50% — “the churn rate of our private-label credit customer is half of that of our regular customer file”
“Children's Place is focused on improving customer retention through digital transformation.”
“Children's Place focuses on driving customer acquisition, improving customer retention, and increasing customer engagement through digital transformation.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (4)
Children's Place is focused on improving customer retention through digital transformation.
Children's Place focuses on driving customer acquisition, improving customer retention, and increasing customer engagement through digital transformation.
The Children's Place reports focus on improving customer retention, acquisition and engagement.
Churn (private-label credit card customers vs. regular customer file): 50% — “the churn rate of our private-label credit customer is half of that of our regular customer file”
Lighthouse companies in Retail & e-commerce
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.