CHICOS FAS INC
chicos.com ↗In their words
“Aspects of Chico’s FAS to me during my own due diligence was the Net Promoter Score that comes through that loyalty program, and the fact that our Net Promoter Score among the brands is 77, 75 and 75 when the average specialty retail number is 51%.”
Disclosed NPS over time
Every Net Promoter Score CHICOS FAS INC has published, by date.
NPS disclosures (2)
Club Store Chico’s WHBM Soma Department Store Club Store Department Store Department Store Value Retailer Club Store Department Store Electronics Retailer Value Retailer Value Retailer 2015 Net Promoter Scores 1 Source: Medallia.
…aspects of Chico’s FAS to me during my own due diligence was the Net Promoter Score that comes through that loyalty program, and the fact that our Net Promoter Score among the brands is 77, 75 and 75 when the average specialty retail number is 51%.
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.