Chemspec International Ltd
In their words
“Our 100% customer retention rate in 2007 of our top-ten customers by revenues demonstrates customer satisfaction”
“Our 100% customer retention rate in 2007 of our top-ten customers by revenues”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
Retention rate (top-ten customers by revenue): 100% (2007) — “our 100% customer retention rate in 2007 of our top-ten customers by revenues demonstrates customer satisfaction”
Retention rate (top-ten customers by revenues): 100% (2007) — “our 100% customer retention rate in 2007 of our top-ten customers by revenues”
Lighthouse companies in Industrials, materials & construction
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.