NPS Intelligence (beta)

Disclosed NPS & retention by vertical

42
Latest disclosed NPS
18 Mar 2026
2
NPS entries
2 with a number
2025–26
Years covered
2 entries in all

In their words

“Checkout raised its net promoter score to 42, which it says is in the top quartile of technology businesses.”
— reported by efinancialcareers.com · 18 Mar 2026 · NI-5CA5C71
“Checkout.com achieved a Net Promoter Score of 65 in 2024, reflecting its customer-first strategy.”
— reported by financialit.net · 24 Jan 2025 · NI-A924B2E

Disclosed NPS over time

Every Net Promoter Score Checkout has published, by date.

4050607020256542

NPS disclosures (2)

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18 Mar 2026
NPS42

Checkout raised its net promoter score to 42, which it says is in the top quartile of technology businesses.

— reported by efinancialcareers.com · 18 Mar 2026 · NI-5CA5C71
efinancialcareers.com ↗
24 Jan 2025
NPS65

Checkout.com achieved a Net Promoter Score of 65 in 2024, reflecting its customer-first strategy.

— reported by financialit.net · 24 Jan 2025 · NI-A924B2E
financialit.net ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.