CHARMING WOW INC
In their words
“Moreover, YMX’s professional net promoter score of 71% as of April 2025 is the highest in our category and significantly above the average for similar brands.”
“71% repeat customer retention rate”
“Early trials of our scalp-care skincare hybrids have shown a 35% increase in customer retention”
NPS disclosures (1)
Moreover, YMX’s professional net promoter score of 71% as of April 2025 is the highest in our category and significantly above the average for similar brands.
Retention disclosures (3)
Retention rate: 71% — “71% repeat customer retention rate”
Retention rate: 35% — “Early trials of our scalp-care skincare hybrids have shown a 35% increase in customer retention”
Retention rate (Subscription model): 30% — “Subscription model for recurring revenue (30% customer retention rate)”
Lighthouse companies in Consumer goods & food
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.