NPS Intelligence (beta)

Disclosed NPS & retention by vertical

51
Latest disclosed NPS
24 Oct 2023
12
NPS entries
2 with a number
2018–23
Years covered
12 entries in all

In their words

“Achieved a net promoter score of 51% (versus industry average of 41%) and garnered top-tier marks in every category in the most recent Artificial Lift Market Survey by Kimberlite International Oilfield Research.”
— Apergy Corp · SEC 8-K filing · filed 24 Oct 2023
“This was the fourth consecutive year Apergy earned the highest Net Promoter Score among the major integrated artificial lift suppliers. According to Kimberlite, “The Net Promoter Score is a widely-used industry benchmark and is based on the question…”
— Apergy Corp · SEC S-4/A · filed 30 Apr 2020
“This was the fourth consecutive year Apergy earned the highest Net Promoter Score among the major integrated artificial lift suppliers. According to Kimberlite, “The Net Promoter Score is a widely-used industry benchmark and is based on the question…”
— Apergy Corp · SEC S-4/A · filed 30 Apr 2020

Disclosed NPS over time

Every Net Promoter Score Apergy Corp has published, by date.

405060202020234351

NPS disclosures (12)

Search the database →

24 Oct 2023
NPS51

…Achieved a net promoter score of 51% (versus industry average of 41%) and garnered top-tier marks in every category in the most recent Artificial Lift Market Survey by Kimberlite International Oilfield Research.

— Apergy Corp · SEC 8-K filing · filed 24 Oct 2023
SEC 8-K filing ↗
7 Mar 2023
NPSProgram

…supply chain ChampionX Proprietary Value Addition 3 2 Earning Highest Customer Loyalty 0% 5% 10% 15% 20% 25% 30% 35% ChampionX Tier 1 competitor Tier 2 competitors (avg) Net Promoter Score - Worldwide Market § #1 in Customer Loyalty in 2022 §…

— Apergy Corp · SEC 8-K filing · filed 7 Mar 2023
SEC 8-K filing ↗
29 Oct 2020
NPSProgram

ChampionX measures customer satisfaction by Net Promoter Score based on feedback from 400+ customers in Q3 2020.

— reported by stockhouse.com · 29 Oct 2020
stockhouse.com ↗
4 May 2020
NPSProgram

…opportunities to combined customer base Customer-centric focus core to both companies exhibited by “best in class” net promoter scores 3 Global Presence with Balanced Portfolio Across Regions and High Recurring Revenue Revenue by Geography High…

— Apergy Corp · SEC 8-K filing · filed 4 May 2020
SEC 8-K filing ↗
30 Apr 2020
NPS43

This was the fourth consecutive year Apergy earned the highest Net Promoter Score among the major integrated artificial lift suppliers. According to Kimberlite, “The Net Promoter Score is a widely-used industry benchmark and is based on the question…

— Apergy Corp · SEC S-4/A · filed 30 Apr 2020
SEC S-4/A ↗
30 Apr 2020
NPS43

This was the fourth consecutive year Apergy earned the highest Net Promoter Score among the major integrated artificial lift suppliers. According to Kimberlite, “The Net Promoter Score is a widely-used industry benchmark and is based on the question…

— Apergy Corp · SEC S-4/A · filed 30 Apr 2020
SEC S-4/A ↗
17 Apr 2020
NPSProgram

This was the fourth consecutive year Apergy earned the highest Net Promoter Score among the major integrated artificial lift suppliers. Apergy’s Drilling Technologies segment offering provides market leading polycrystalline diamond cutters and bearings…

— Apergy Corp · SEC S-4/A · filed 17 Apr 2020
SEC S-4/A ↗
17 Apr 2020
NPSProgram

This was the fourth consecutive year Apergy earned the highest Net Promoter Score among the major integrated artificial lift suppliers. Apergy’s Drilling Technologies segment offering provides market leading polycrystalline diamond cutters and bearings…

— Apergy Corp · SEC S-4/A · filed 17 Apr 2020
SEC S-4/A ↗
4 Sep 2019
NPSProgram

Apergy was recognized as the top-ranked company in building customer loyalty, achieving the highest Net Promoter Score among major integrated artificial lift providers in an August 2019 survey.

— reported by globenewswire.com · 4 Sep 2019
globenewswire.com ↗
15 Nov 2018
NPSProgram

We believe the quality of our brands has enabled us to achieve a strong Net Promoter Score, which we believe is among the highest in the artificial lift market.

— Apergy Corp · SEC S-4 merger filing · filed 15 Nov 2018
SEC S-4 merger filing ↗
12 Apr 2018
NPSProgram

We believe the quality of our brands has enabled us to achieve a strong Net Promoter Score (a measure of customer satisfaction based on customer surveys), which we believe is among the highest in the artificial lift market.

— Apergy Corp · SEC 10-12B/A · filed 12 Apr 2018
SEC 10-12B/A ↗
26 Mar 2018
NPSProgram

We believe the quality of our brands has enabled us to achieve a strong Net Promoter Score (a measure of customer satisfaction based on customer surveys), which we believe is among the highest in the artificial lift market.

— Apergy Corp · SEC 10-12B · filed 26 Mar 2018
SEC 10-12B ↗

Retention disclosures (0)

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No retention figures yet.

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.