Apergy Corp
apergy.com ↗In their words
“Achieved a net promoter score of 51% (versus industry average of 41%) and garnered top-tier marks in every category in the most recent Artificial Lift Market Survey by Kimberlite International Oilfield Research.”
“This was the fourth consecutive year Apergy earned the highest Net Promoter Score among the major integrated artificial lift suppliers. According to Kimberlite, “The Net Promoter Score is a widely-used industry benchmark and is based on the question…”
“This was the fourth consecutive year Apergy earned the highest Net Promoter Score among the major integrated artificial lift suppliers. According to Kimberlite, “The Net Promoter Score is a widely-used industry benchmark and is based on the question…”
Disclosed NPS over time
Every Net Promoter Score Apergy Corp has published, by date.
NPS disclosures (12)
…Achieved a net promoter score of 51% (versus industry average of 41%) and garnered top-tier marks in every category in the most recent Artificial Lift Market Survey by Kimberlite International Oilfield Research.
…supply chain ChampionX Proprietary Value Addition 3 2 Earning Highest Customer Loyalty 0% 5% 10% 15% 20% 25% 30% 35% ChampionX Tier 1 competitor Tier 2 competitors (avg) Net Promoter Score - Worldwide Market § #1 in Customer Loyalty in 2022 §…
ChampionX measures customer satisfaction by Net Promoter Score based on feedback from 400+ customers in Q3 2020.
…opportunities to combined customer base Customer-centric focus core to both companies exhibited by “best in class” net promoter scores 3 Global Presence with Balanced Portfolio Across Regions and High Recurring Revenue Revenue by Geography High…
This was the fourth consecutive year Apergy earned the highest Net Promoter Score among the major integrated artificial lift suppliers. According to Kimberlite, “The Net Promoter Score is a widely-used industry benchmark and is based on the question…
This was the fourth consecutive year Apergy earned the highest Net Promoter Score among the major integrated artificial lift suppliers. According to Kimberlite, “The Net Promoter Score is a widely-used industry benchmark and is based on the question…
This was the fourth consecutive year Apergy earned the highest Net Promoter Score among the major integrated artificial lift suppliers. Apergy’s Drilling Technologies segment offering provides market leading polycrystalline diamond cutters and bearings…
This was the fourth consecutive year Apergy earned the highest Net Promoter Score among the major integrated artificial lift suppliers. Apergy’s Drilling Technologies segment offering provides market leading polycrystalline diamond cutters and bearings…
Apergy was recognized as the top-ranked company in building customer loyalty, achieving the highest Net Promoter Score among major integrated artificial lift providers in an August 2019 survey.
We believe the quality of our brands has enabled us to achieve a strong Net Promoter Score, which we believe is among the highest in the artificial lift market.
We believe the quality of our brands has enabled us to achieve a strong Net Promoter Score (a measure of customer satisfaction based on customer surveys), which we believe is among the highest in the artificial lift market.
We believe the quality of our brands has enabled us to achieve a strong Net Promoter Score (a measure of customer satisfaction based on customer surveys), which we believe is among the highest in the artificial lift market.
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.


