Cetera
cetera.com ↗In their words
“Cetera's Connect2Peers Event achieved a net promoter score of 75 and average overall satisfaction score of 4.7 out of 5.”
“Cetera's Accesslink Onboarding Program won the 2024 'Wealthies' Award, with net promoter scores specific to transitions reaching new heights.”
“Cetera hired a head of experiences and events to oversee customer loyalty programs and incentive travel rewards.”
NPS disclosures (2)
Cetera's Accesslink Onboarding Program won the 2024 'Wealthies' Award, with net promoter scores specific to transitions reaching new heights.
Cetera's Connect2Peers Event achieved a net promoter score of 75 and average overall satisfaction score of 4.7 out of 5.
Retention disclosures (1)
Cetera hired a head of experiences and events to oversee customer loyalty programs and incentive travel rewards.
Lighthouse companies in Payments, wealth & financial services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.