Center Holdings Inc.
In their words
“Retention rates 96.9% ... indicate the ratio of our users who continue using our services”
“Churn rates 3.1% ... indicate the ratio of our users who continue using our services”
“Retention rates 97.6% ... indicate the ratio of our users who continue using our services”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (4)
Retention rate: 96.9% (Six months ended Nov 30, 2024) — “Retention rates 96.9% ... indicate the ratio of our users who continue using our services”
Churn: 3.1% (Six months ended Nov 30, 2024) — “Churn rates 3.1% ... indicate the ratio of our users who continue using our services”
Retention rate: 97.6% (FY2024) — “Retention rates 97.6% ... indicate the ratio of our users who continue using our services”
Churn: 2.4% (FY2024) — “Churn rates 2.4% ... Retention rate can be calculated by subtracting the churn rate”
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.