NPS Intelligence (beta)

Disclosed NPS & retention by vertical

74
Latest disclosed NPS
11 Dec 2024
2
NPS entries
1 with a number
2024
Years covered
2 entries in all

In their words

“Celink, the nation's leading reverse mortgage subservicer, received a world-class Net Promoter Score of 74.”
— reported by prnewswire.com · 11 Dec 2024 · NI-5F60806
“Celink solicits annual feedback from its master servicer client base utilizing Net Promoter Score methodology.”
— reported by easternprogress.com · 12 Dec 2024 · NI-60A2441

NPS disclosures (2)

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12 Dec 2024
NPSProgram

Celink solicits annual feedback from its master servicer client base utilizing Net Promoter Score methodology.

— reported by easternprogress.com · 12 Dec 2024 · NI-60A2441
easternprogress.com ↗
11 Dec 2024
NPS74

Celink, the nation's leading reverse mortgage subservicer, received a world-class Net Promoter Score of 74.

— reported by prnewswire.com · 11 Dec 2024 · NI-5F60806
prnewswire.com ↗

Retention disclosures (0)

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No retention figures yet.

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.