Cebu Pacific
cebupacificair.com ↗In their words
“Cebu Pacific achieved Net Promoter Score of +50 in April 2026, up 27 points, as most punctual Philippine carrier.”
“Cebu Air's Net Promoter Score climbed to +45 from +31, marking a post-pandemic high and supporting brand strength.”
“Infobip's platform helped Cebu Pacific increase its Net Promoter Score by nearly 75%.”
Disclosed NPS over time
Every Net Promoter Score Cebu Pacific has published, by date.
NPS disclosures (3)
Cebu Pacific achieved Net Promoter Score of +50 in April 2026, up 27 points, as most punctual Philippine carrier.
Cebu Air's Net Promoter Score climbed to +45 from +31, marking a post-pandemic high and supporting brand strength.
Infobip's platform helped Cebu Pacific increase its Net Promoter Score by nearly 75%.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Travel, hospitality & leisure
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.