CDP Holdings, Ltd
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
Retention rate (group customers contributing >RMB500,000): 98.7% (2018) — “In 2017 and 2018, we achieved a customer retention rate of 98.3% and 98.7% for group customers that individually contributed more than RMB500,000 in net revenues in 2016 and 2017, respectively.”
Net revenue retention (group customers from 2016): 120.2% (2018) — “In 2018, our revenue retention rate of our group customers in 2016 was 120.2%.”
Lighthouse companies in Business services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.