Cazoo Group Ltd
cazoo.co.uk ↗In their words
“As a result of the confidence and trust in our platform, our brand has over 80% national UK brand awareness in 2022, an NPS of approximately 80 and a score on Trustpilot of 4.8/5.0. We have begun to increase our brand awareness and to create a market-leading consumer experience in our European markets.”
“As a result of the confidence and trust in our platform, our brand has over 80% national UK brand awareness in 2022, an NPS of approximately 80 and a score on Trustpilot of 4.8/5.0. We plan to replicate our brand building and customer experience activities in the EU markets.”
“As a result of the confidence and trust in our platform, our brand has over 70% national UK brand awareness, an NPS of approximately 70 and a score on Trustpilot of 4.7/5.0. We plan to replicate our brand building and customer experience activities in the EU markets.”
Disclosed NPS over time
Every Net Promoter Score Cazoo Group Ltd has published, by date.
NPS disclosures (4)
As a result of the confidence and trust in our platform, our brand has over 80% national UK brand awareness in 2022, an NPS of approximately 80 and a score on Trustpilot of 4.8/5.0. We have begun to increase our brand awareness and to create a market-leading consumer experience in our European markets.
As a result of the confidence and trust in our platform, our brand has over 80% national UK brand awareness in 2022, an NPS of approximately 80 and a score on Trustpilot of 4.8/5.0. We plan to replicate our brand building and customer experience activities in the EU markets.
As a result of the confidence and trust in our platform, our brand has over 70% national UK brand awareness, an NPS of approximately 70 and a score on Trustpilot of 4.7/5.0. We plan to replicate our brand building and customer experience activities in the EU markets.
As a result of the confidence and trust in our platform, our brand has over 70% national UK brand awareness, an NPS of approximately 70 and a score on Trustpilot of 4.7/5.0. We plan to replicate our brand building and customer experience activities in the EU markets.
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.