Verticals / Public sector & non-profit / CATS
C
CATS
29
Latest disclosed NPS
18 Dec 2015
1
NPS entries
1 with a number
2015
Years covered
1 entries in all
In their words
“CATS bus service received an overall Net Promoter Score of 29 percent in a customer satisfaction survey.”
NPS disclosures (1)
18 Dec 2015
NPS29
CATS bus service received an overall Net Promoter Score of 29 percent in a customer satisfaction survey.
— reported by washingtontimes.com · 18 Dec 2015
washingtontimes.com ↗Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Public sector & non-profit
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.