Castle Trust Bank
castletrustbank.com ↗In their words
“Castle Trust Bank maintains exceptionally high Net Promoter Scores of +62 for retail finance customers.”
“Castle Trust reports exceptionally high Net Promoter Score of +68 for consumer finance customers from independent surveys.”
“Castle Trust Bank reports exceptionally high Net Promoter Scores of +33 for savings and +61 for retail customers.”
Disclosed NPS over time
Every Net Promoter Score Castle Trust Bank has published, by date.
NPS disclosures (3)
Castle Trust Bank reports exceptionally high Net Promoter Scores of +33 for savings and +61 for retail customers.
Castle Trust Bank maintains exceptionally high Net Promoter Scores of +62 for retail finance customers.
Castle Trust reports exceptionally high Net Promoter Score of +68 for consumer finance customers from independent surveys.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.