Carbon Black
In their words
“Carbon Black reported a customer retention rate of 87%, with an analyst noting it needs improvement.”
“Carbon Black reports 87% gross customer retention on cloud business, alongside 70% annual recurring revenue growth.”
“Carbon Black executive team focuses on customer retention and customer satisfaction.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (3)
Carbon Black reported a customer retention rate of 87%, with an analyst noting it needs improvement.
Carbon Black reports 87% gross customer retention on cloud business, alongside 70% annual recurring revenue growth.
Carbon Black executive team focuses on customer retention and customer satisfaction.
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.