NPS Intelligence (beta)

Disclosed NPS & retention by vertical

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Latest disclosed NPS
no score published
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NPS entries
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90%
Retention
26 Mar 2026
2025–26
Years covered
2 entries in all

In their words

“Our customer retention rate stands at approximately 90% for 2025, showcasing our commitment to customer satisfaction and loyalty.”
— CapsoVision, Inc · SEC 10-K annual report · filed 26 Mar 2026
“For 2024, our customer retention rate was approximately 90% (calculated based on new 2022 and 2023 customers that have adopted our CapsoCam solution and remained customers in 2024)”
— CapsoVision, Inc · SEC S-1 IPO prospectus · filed 9 May 2025

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Retention disclosures (2)

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26 Mar 2026
Retention90%

Retention rate: 90% (2025) — “Our customer retention rate stands at approximately 90% for 2025, showcasing our commitment to customer satisfaction and loyalty.”

— CapsoVision, Inc · SEC 10-K annual report · filed 26 Mar 2026
SEC 10-K annual report ↗
9 May 2025
Retention90%

Retention rate: 90% (FY2024) — “For 2024, our customer retention rate was approximately 90% (calculated based on new 2022 and 2023 customers that have adopted our CapsoCam solution and remained customers in 2024)”

— CapsoVision, Inc · SEC S-1 IPO prospectus · filed 9 May 2025
SEC S-1 IPO prospectus ↗

Lighthouse companies in Pharma, medtech & health distribution

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.