C
Capitec
60
Latest disclosed NPS
28 Mar 2019
1
NPS entries
1 with a number
2019
Years covered
1 entries in all
In their words
“Capitec achieved the highest Net Promoter Score at 59.8%, almost double the industry average in South African banking.”
NPS disclosures (1)
28 Mar 2019
NPS60
Capitec achieved the highest Net Promoter Score at 59.8%, almost double the industry average in South African banking.
— reported by mybroadband.co.za · 28 Mar 2019 · NI-BF50BFC
mybroadband.co.za ↗Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.