C
CapFed
capfed.org ↗-26
Latest disclosed NPS
14 Nov 2019
1
NPS entries
1 with a number
2019
Years covered
1 entries in all
NPS disclosures (1)
14 Nov 2019
NPS-26
CapFed's Net Promoter Score improved to -26.47 in 2019, up from -37.3 in 2018, showing growing community support.
— reported by cjonline.com · 14 Nov 2019 · NI-926643B
cjonline.com ↗Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.