Cano Health, Inc.
canohealth.com ↗In their words
“91 NPS (Las Vegas medical centers, 1Q22) • 7.7 annual clinical visits per Medicare Advantage member •”
“Patient satisfaction can also be measured by a provider’s Net Promoter Score ("NPS"), which measures the loyalty of customers to a company.”
“Our member NPS score of 77 speaks to our ability to consistently deliver high-quality care with superior member satisfaction.”
Disclosed NPS over time
Every Net Promoter Score Cano Health, Inc. has published, by date.
NPS disclosures (22)
189 Adjusted SG&A 2 15% Key measure of cost control Strategic Objectives relating to Net Promoter Score and Healthcare Effectiveness Data and Information Set (“HEDIS”) (Stars) 15% Key external measures of patient satisfaction and service quality The…
…152.5 64.9 % 0.0 % Weighted Average Financial Performance Score: 33.1% The NEOs were also subject to a scorecard of strategic objectives with an allocated weighting of 15% relating to the Company’s performance with respect to: Net Promoter Score,…
(d) our belief that our high NPS speaks to our ability to deliver high-quality care with superior member satisfaction; (e) our belief that we represent an attractive opportunity for payors to meaningfully improve their overall membership growth in a…
…% 77.8 % Adjusted EBITDA* $ 212 $ 235 $ 259 $ 152.5 64.9 % 0.0 % Weighted Average Financial Performance Score: 33.1% The NEOs were also subject to a scorecard of strategic objectives with an allocated weighting of 15% relating to the Company’s…
Patient satisfaction can also be measur ed by a provider’s Net Promoter Score ("NPS"), which measures the loyalty of customers to a company.
Patient satisfaction can also be measur ed by a provider’s Net Promoter Score ("NPS"), which measures the loyalty of customers to a company.
Patient satisfaction can also be measur ed by a provider’s Net Promoter Score ("NPS"), which measures the loyalty of customers to a company.
…91 NPS (Las Vegas medical centers, 1Q22) • 7.7 annual clinical visits per Medicare Advantage member •
We believe our high NPS speaks to our ability to deliver high quality care with superior member satisfaction . In addition to quality medical services and care management programs, we also provide members with social services to keep them active and…
Patient satisfaction can also be measured by a provider’s Net Promoter Score ("NPS"), which measures the loyalty of customers to a company.
Our member NPS score of 77 speaks to our ability to consistently deliver high-quality care with superior member satisfaction.
This is evidenced by our net promoter score of 77, averaged over the last 12 months, our five-star NCQA ratings from our largest health plans, and our lower hospitalizations, ER visits, and mortality rates which are well below Medicare averages.
Our member NPS score of 77 speaks to our ability to consistently deliver high-quality care with superior member satisfaction.
…Form Lifelong Bonds with Members 100% Members on Cano Life Program(4) Provide Patients with a Superior Experience 77 Net Promoter Score(3) Deliver High-Quality Care #1 Quality ranking from multiple Medicare and Medicaid plans(1) Reduce Costs through…
Our member NPS score of 70 speaks to our ability to consistently deliver high-quality care with superior member satisfaction.
Our member NPS score of 70 speaks to our ability to consistently deliver high-quality care with superior member satisfaction. Add New Members in Existing Centers Our ability to add new members organically is a key driver of our growth.
Our member NPS score of 70 speaks to our ability to consistently deliver high-quality care with superior member satisfaction.
Our member NPS score of 70 speaks to our ability to consistently deliver high-quality care with superior member satisfaction.
Our member NPS score of 70 speaks to our ability to consistently deliver high-quality care with superior member satisfaction.
…Members Deliver High-Quality Care 59% Reduction in emergency room visits(2) 100% Members on Cano Life Program(4) 71 Net Promoter Score(3) #1 Quality ranking from multiple Medicare and Medicaid plans(1) (1) (2) (3) (4) Based on Humana and CarePlus HEDIS…
Our member NPS score of 70 speaks to our ability to consistently deliver high-quality care with superior member satisfaction.
EBITDA 70 Net Promoter Score (4) # 1 Quality ranking from multiple Medicare & Medicaid Plans (2) 73% Historical revenue CAGR (1) 72% R eduction in emergency room visits (3) Primary care-centric, technology - powered healthcare delivery and population…
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.