NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Transport & logistics  /  CANADIAN PACIFIC RAILWAY LTD/CN

CANADIAN PACIFIC RAILWAY LTD/CN

Transport & logisticsRail FreightCP
cpr.ca ↗
—
Latest disclosed NPS
no score published
2
NPS entries
0 with a number
2022
Years covered
2 entries in all

In their words

“Of haul for all the key markets we serve, with access to major ports on the West and East coasts allowing us to provide a superior level of service to our customers, as evidenced by our best ever customer satisfaction scores and net promoter scores.”
— CANADIAN PACIFIC RAILWAY LTD/CN · SEC 10-K annual report · filed 29 Apr 2022
“Of haul for all the key markets we serve, with access to major ports on the West and East coasts allowing us to provide a superior level of service to our customers, as evidenced by our best ever customer satisfaction scores and net promoter scores.”
— CANADIAN PACIFIC RAILWAY LTD/CN · SEC 8-K filing · filed 28 Mar 2022

NPS disclosures (2)

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29 Apr 2022
NPSProgram

…of haul for all the key markets we serve, with access to major ports on the West and East coasts allowing us to provide a superior level of service to our customers, as evidenced by our best ever customer satisfaction scores and net promoter scores.

— CANADIAN PACIFIC RAILWAY LTD/CN · SEC 10-K annual report · filed 29 Apr 2022
SEC 10-K annual report ↗
28 Mar 2022
NPSProgram

…of haul for all the key markets we serve, with access to major ports on the West and East coasts allowing us to provide a superior level of service to our customers, as evidenced by our best ever customer satisfaction scores and net promoter scores.

— CANADIAN PACIFIC RAILWAY LTD/CN · SEC 8-K filing · filed 28 Mar 2022
SEC 8-K filing ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.