Canada Goose
canadagoose.com ↗In their words
“Our store Net Promoter Score in Q3 improved meaningfully compared to the same period last year, and on an already high base. And we saw a significant increase in the percentage of shoppers, indicating that our in-store brand and product storytelling is…”
“Canada Goose Holdings reports 84% of customers intend to purchase again, reflecting a strong customer retention rate.”
“Canada Goose retail NPS doubled year-over-year, reaching exceptional range, says CHRO Jess Johannson.”
NPS disclosures (2)
Canada Goose retail NPS doubled year-over-year, reaching exceptional range, says CHRO Jess Johannson.
Our store Net Promoter Score in Q3 improved meaningfully compared to the same period last year, and on an already high base. And we saw a significant increase in the percentage of shoppers, indicating that our in-store brand and product storytelling is…
Retention disclosures (1)
Canada Goose Holdings reports 84% of customers intend to purchase again, reflecting a strong customer retention rate.
Lighthouse companies in Consumer goods & food
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.